Our Company

Pier One Explorer Travel & Tours Ltd is situated in the Centre of Excellence, Lagos State. ‚ÄĒ¬†A travel management company specialized in worldwide travel services. At Pier One Explorer,¬†we offer a wide range of travel products including flight ticket, hotel accommodation, visa¬†assistance, airport transfer/protocol services, tour/vacation packages, corporate travels and¬†other travel related services.

All deals are sourced by a team of travel experts and cover an extensive range of destinations¬†and all prices are covered by our price promise. Our flight teams are in constant contact with¬†the world’s most trusted airlines to negotiate the best value for customers.

 

Our Vision

To be Unrivaled in the travel industry and becoming a One Stop Centre for tour solutions nationally & internationally.

 

Our Mission

To deliver premium quality of travel and tours solutions whilst offering the best value at affordable rates to customers worldwide.

 

Core Values

Integrity: We are committed to honesty, loyalty and a high standard of ethical conduct.

Customer-Focused: We are committed to providing the highest level of customer service. We extend this to our agents, their customers and our preferred suppliers.

Results-Oriented: We believe our success depends upon our leadership and management teams’ abilities to focus and execute their mission on schedule.

Teamwork: We believe in building and maintaining long-term, professional, win-win relationships with our employees, agents, preferred partners, and all our business partners in order to achieve mutual success.

Excellence: We are committed to being a high performance organization by staying focused on total customer satisfaction. We continuously analyze our processes and ourselves in order to become the best of the best.

Innovative: We are committed to developing and implementing cutting-edge technologies for our agents and preferred partners.

Mission, Philosophy

Our Mission statement is simple: ‚ÄúPier One Explorer is committed to¬†providing world-class, personal, consistent, and professional travel¬†management services that WOW our customers. We are people¬†centric, service focused, and technology driven.‚ÄĚ

 

Our salient features and services include:

We give extra importance to the personal choices of our valuable customers. A comprehensive data is kept in our database that ensures that we have complete understanding of our clients in terms of their favourite meal plans, their seat likings, entertainment likings, and more.

Realizing the competitive market, our main goal is to emphasize more to provide competitive cost, but not compromise on quality as well. Thus, you will find the best value for your money with us.

Clients who travel with us do not have to worry about anything at all. With our highly qualified & professional staffs, we make sure that our client’s travel is as convenient as possible. Hence, we are always there to guide you throughout your travel, whether you are for a business trip or just for tourism.

Since we are equipped with the advanced technology and services, we have a complete online structure of services to provide the clients with an ease of making reservation for accommodation anywhere across the globe 24 hours a day 7 days a week.